Frequently Asked Questions
How much is parking at the Holt Street Wharf?
Parking at Holt Street Wharf is currently $15.00 per vehicle per day.
What is the water temperature on the Island?
The average water temperatures for each month are;
What is the air temperature on the Island?
The average air temperatures for each month are;
Where does the Tangalooma launch/ferry depart from?
The launch/ferry transfers depart from Holt Street Wharf, Pinkenba, Brisbane.
Is there a car park at Holt Street Wharf?
There is an open-air car park available for guests at the Tangalooma terminal at Holt St Wharf at a cost of $15 per vehicle, per day. The car park is fenced and locked each evening for security reasons.
How long is the travel time from Holt Street Wharf to the Resort?
Travel time from Holt Street Wharf to Tangalooma Resort is approximately 1 hour and 15 minutes.
How much does the bus from the Gold Coast cost and what time does it leave?
The bus transfers to Holt Street Wharf start from approximately 6:30am. Transfers aren't available from hotels south of Turtle Beach Resort, Mermaid Beach. It is $70.00 per adult and $50.00 per child one way.
Do you have a pick-up service from city hotels?
Coach transfers to connect with the 8:30am departure from Tangalooma is available to Brisbane inner city and the Transit Centre. Transfer connections with the 10:00am departure from Holt Street Wharf and 4:00pm departure from Tangalooma include Gold Coast hotels and the Transit Centre, as well as catering for hotels in the regions of Brisbane inner city, South Bank and Kangaroo Point. A coach transfer to connect with the 7:00pm departure from Tangalooma is available to Brisbane inner city and Gold Coast hotels only. Please note this service is NOT available on Saturdays.
Coach transfers from Gold Coast hotels will begin from 6.30am. Transfers from Brisbane City hotels will start from 7.30am and Transit Centre pick-ups start from 8.45am. Times will be confirmed with booking.
Costs associated with the coach transfers are as follows:
$25 per adult and $20 per child one way - transfers from Transit Centre, Brisbane inner city, South Bank and Kangaroo Point hotels.
$70 per adult and $50 per child one-way - transfers from Gold Coast Hotels
Please note that bookings are essential for all coach transfers.
If I arrive by Barge (on foot) how will I get to the Resort?
When the Barge lands near the Tangalooma Wrecks, the Resort is only a 20 - 30 minute walk South down the beach. (Note: can be subject to soft sand and tide conditions thus may be strenuous). The Moreton Island Taxi service can be contacted on ph: (07) 3408 2661 and will run services from the Barge to Tangalooma Resort. (Note: Taxi service must be pre-booked.)
Are there locker facilities available at the Resort for day guests?
Locker facilities are available for all Resort guests for a small fee.
What tours and activities are available at Tangalooma?
Tangalooma Resort offers a wide variety of educational, nature based and adventure activities. See the full list in the tours and activities section.
Is there Internet access at the Resort?
There are 4 Internet kiosk available throughout the Resort available for guest usage for a small fee.
Are there EFTPOS facilities at the Resort?
Tangalooma offers EFTPOS and Credit Card facilities at several locations at the resort including reception, resort shop, tours desk, restaurants and bar.
Do you have day cruises? Do you see Dolphins on the day cruise?
Yes, Tangalooma Resort do offer day cruises. Unfortunately, passengers on the standard day cruise do not get to participate in the dolphin feeding program as the cruise departs the Resort well before the dolphins usually arrive. However the Dolphin Feeding Cruise and the Dolphin Adventure Day Tour allows you to participate in the dolphin feeding.
When do the dolphins come in?
The dolphins arrive at the Resort at dusk most evening. During the Summer months (November – February), the dolphins arrive around 7.00pm. In Winter months, the dolphins arrive around 6.00pm.
How do you interact with the Dolphins?
Guests first disinfect their hands and are given fish by the Dolphin Care Team. They then wade into the water to about knee depth. The dolphins swim up to the guests and take the fish from their hands. Swimming with or touching the dolphins is not allowed as we try to minimise stress on the dolphins and to keep the animals as wild as possible.
Are there disabled facilities at the Resort?
Tangalooma Resort is wheelchair friendly with disabled toilets and ramp access to most facilities. The hotel rooms in Kookaburra Lodge have lift access and wheelchair specific rooms.
When is the Whale Watching Season?
The whale watching season runs from mid-June through to the end of October each year.